Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

Welcome to Reputation & Review Automation – by Happy Lemon Labs
This Privacy Policy explains how Happy Lemon Labs Ltd ("we", "our", or "us") collects, uses, and protects your information when you use our website and services. By accessing or using our site at https://reviews.happylemonlabs.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following personal and business-related information:

  • Full Name

  • Email Address

  • Phone Number

  • Business Name

  • Business Address

This information may be collected when you:

  • Submit a form or request a demo

  • Subscribe to our communications

  • Use features of our reputation and review automation platform

2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Respond to your inquiries or support requests

  • Improve and personalize your experience

  • Communicate updates, offers, and tips related to our services

  • Market other products and services offered by Happy Lemon Labs

  • Manage interactions via our CRM system (High Level)

Marketing Communications:
You may receive promotional emails or messages about other solutions we offer. You can opt out at any time by following the unsubscribe instructions in our emails or contacting us directly.

3. Third-Party Services

We use High Level CRM to automate communications, manage customer data, and support service delivery. High Level may process your data on our behalf in accordance with its own privacy and security policies.

We encourage you to review High Level’s privacy policy for full details.

4. Cookies and Tracking

We may use cookies or similar tracking technologies to:

  • Understand how visitors use our site

  • Improve functionality and performance

  • Support analytics and marketing

You can manage or disable cookies in your browser settings.

5. Information Sharing

We do not sell or rent your personal or business information. We may share it only when necessary:

  • With service providers like High Level CRM acting on our behalf

  • To comply with legal requirements

  • To protect our rights, services, or users

6. Data Security

We implement reasonable technical and organizational measures to protect your data. While we strive to use industry-standard methods, no online system is completely secure.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access or receive a copy of your data

  • Request corrections or deletion

  • Withdraw consent or unsubscribe

  • File a complaint with a data protection authority

To make any requests, contact us at:

📧 [email protected]
📞 01772 211905

8. Data Retention

We retain your information only as long as needed to provide our services, fulfill legal obligations, or maintain records.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If such data is identified, it will be promptly deleted.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Effective Date” at the top. Continued use of our site after changes means you accept the updated terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out:

Happy Lemon Labs
📍 Unit 1 Crooklands Mill, Langley Lane, PRESTON Lancashire PR3 2JP
📧 [email protected]
📞 01772 211905